Enhanced Customer Experience
Connected Services
Customer interaction and engagement programs require a flexible and easy-to-use approach. Service providers like in tourism, e-mobility, retail, hospitality, and event management need to strengthen their individual offerings by combined service approaches. A flexible mobile platform can act as a service marketplace for new business opportunities using cloud services, data analytics, and business intelligence to create new offerings for consumers and enterprises.
our solutions
- Seamless integration via standardized access interface
- Integrated BLE and NFC app services
- Digital wallet to store and share tickets
- Mobile platform to act as a service marketplace (B2B and B2C)
- Easy to integrate SDKs for 3rd party applications for iOS and Android
- The management console for data analytics
- Reliable COYERO cloud services (>99.95% uptime guaranteed)
- Direct (bi-directional) communication with the customer
- Fully digitized and automated customer interaction
- Easy, fast and secure mobile transfer for any kind of digital ticket
your benefits
- Connect with surrounding infrastructure services
- New business models for revenue generation
- Generate and manage smart, unattended access
- Action and location based cross marketing solutions for improved customer engagement
- Personalized customer experience
- User satisfaction through enhanced/combined services
- Reach out to new user groups and generate revenue
- No-show reduction through integrated reservation feature
Next Level Customer App Experience
COVID-19 changed a lot but also made us think and new opportunities for different business areas came up. For example, domestic tourism is getting a new status and digital innovation is in the spotlight. Connecting different tourist attractions and services to each other generates unique user experiences and higher growth potential for the tourism industry. Also, future mobility solutions (including e-mobility) like Mobility-as-a-Service (MaaS) require connectivity between infrastructure elements
like charging stations, parking with management solutions like e.g. car sharing as a basis for more general mobility in urban areas. No matter what business you are in, existing commercial services and local infrastructures can be digitally and frictionless connected with each other to build new personalized mobile applications. Customers that could not be reached out before, can now authenticate and connect them to these applications.
Case studies,
News & Events
Other Markets Where We Are In
Connected Services
Semiconductor
Data Analytics and AI
Industrial IoT
Automotive Electronics
Aviation
Logistics and Supply Chain Management
Retail
Contactless Payment
